End Point Assessor – Apprenticeship – Supply Chain Operator – Traffic Office and Removals Operative (Level 2) 2020
Closing date: 31 December 2020 at midnight
Pearson are currently recruiting for End Point Assessors for Supply Chain Operator – Traffic Office and Removals Operative.
Overview of the independent end-point assessor role:
The Government has introduced a requirement that all apprenticeships contain an end-point assessment (EPA) which is a holistic assessment of the Knowledge, Skills and Behaviour (KSBs) that have been learnt throughout the apprenticeship. This is to make sure that apprentices meet the rigorous standard set by employers and are fully competent in the relevant occupation. Pearson must provide employers with the confidence that completing an apprenticeship means an individual is fully job-ready and that all apprentices, following the same standard, are assessed consistently, regardless of where they are undertaking their apprenticeship or who they are doing it with.
An independent EPA means that those making a decision on the competency of the apprentice have nothing to gain from the outcome of the assessment. To maintain independence within the scope of this EPA, an independent end-point assessor (IEA) can only undertake end-point assessments of apprentices, with whom they have no conflict of interest. This means they must be independent of the registered apprenticeship training provider at which the apprentice completed their on-programme element, and must not have been involved in the on-programme training, assessment, or line management of such apprentices.
The end-point assessments will be conducted onsite, on dates agreed with employers and/or providers if appropriate. IEAs will record and submit the EPA outcomes, with clear justifications for the grading decisions. EPA activities will be quality assured by Pearson quality assurance representatives.
IEAs for this EPA will be qualified assessors that meet the occupational profile of the apprentices they are assessing and will be trained, standardised and approved to operate as IEAs. The IEAs will undertake EPAs in line with the associated apprenticeship assessment plan, and the materials provided by Pearson. Please see the below Key Accountabilities and Person Specification sections for further details.
The IEA will:
Take part in regular training and standardisation activities, associated with the role of IEA for this EPA
Maintain and provide evidence of ongoing, relevant Continuous Professional Development (CPD)
Assess the performance of candidates in accordance with published assessment and grading criteria and procedures, ensuring overall standards are maintained
Follow the protocols set out in Pearson’s specifications, assessment materials and quality assurance protocols, relating to the EPAs
Maintain service-level agreements with regards to responding to EPA planning, operational activities, reports and submissions of assessment outcomes
Report all risks and issues encountered during the end-point assessment to Pearson, including any suspected malpractice/maladministration
Ensure all EPA reports and assessment evidence are high quality and recorded accurately
Support Pearson, if necessary, with any appeals from apprentices, regarding assessment decisions
Raise any conflicts of interest, including in relation to the independence of assessment
Ensure that any personal actions are completed, as required by Pearson
Contribute to the continuous improvement of Pearson’s end-point assessment activities
Contribute to the external quality assurance activities undertaken by National Skills Academy for Rail (NSAR)
Supply Chain Operators are primarily responsible for managing the movement of goods for a variety of customers across all sectors, and as such their customer base will range from large global organisations to sole traders and private customers in local areas, depending on their organisation. They may be required to work in shifts, for example overnight or working on weekends, and some (depending on the nature of their organisation) may be required to work internationally in Europe or at worldwide destinations.
Typical Apprentice Job Role – Traffic Office:
Traffic or Transport Officer: managing the movement of goods for a variety of customers, either own account or third party, from manufacturer or supplier to final destination or for onward delivery
Typical Apprentice Job Role – Removals Operative:
The preparation for and performance of packing / unpacking and moving household, office and other furniture, goods and equipment into or out of new premises or storage or preparation for transit, both domestically and internationally.
Removals Operatives often prepare and travel with the removal truck, and long-distance moves may involve nights away from home. Moving furniture involves a lot of walking, bending and lifting and is hard, physical work.
Background and Experience (essential):
Be occupationally competent
Relevant and current professional experience in a Traffic, Transport or Removals role
Experience of leading meetings/structured interviews/discussions
Experience of complying with quality assurance/regulatory requirements
Evidence of commitment to maintaining CPD, in line with new apprenticeship requirements and the EPA specialism
Skills & Knowledge (Essential)
Excellent written, verbal and interpersonal skills, including the ability to effectively respond to conflicts
Flexibility to understand and respond to the individual needs and circumstances of employers/apprentices
Sufficient and relevant technical knowledge of:
Health and Safety requirements in the workplace
industry structure and processes
relevant legal and regulatory frameworks
a range of products and services offered within the industry
systems, tools, equipment, machinery and processes used within relevant roles
In-depth knowledge of the associated apprenticeship standard, assessment plan, specification, assessment instruments and recording tools
Ability to assess, free from bias
Ability to assess and report risks