Retail Sales Assistant Apprentice – Dalston

  • Full Time
  • London
  • Posted 7 months ago


Are you passionate about working in the fashion industry? Would you love to learn how to run a retail store? Do you love seeing what trends are coming next? If you are reliable, hungry to learn and grow, and have great interpersonal skills, then this is an exciting opportunity to work with a great team building a fashion brand in store and online.

The Glassworks London Retail Management training programme is specifically designed to develop promising candidates with limited UK-based retail experience into senior sales assistants, team leaders and store management. The three-year management training programme is unique for its wide exposure, covering topics such as the fundamentals of sales and service, visual merchandising, stock operations, personal styling, KPI reporting, brand marketing/communications, and more. 

Split into three year-long courses progressing from sales assistant apprentices to team leader apprentices and manager apprentices, the programme includes external training and course certifications subject to successful end point assessments. Candidates may apply to the team leader or manager levels, subject to experience, or begin the programme at the sales assistant level with hands-on management support and incredible industry and commercial exposure.

These positions are competitive and strictly reserved for driven, enthusiastic candidates pursuing a career in fashion retail management.

Training and duties include:

  • Master the ins and outs of all sales and transactions
  • Maintain all retail store and brand standards
  • Support store operations
  • Learn and display best-in-class customer service
  • Demonstrate strong styling skills and great fashion taste
  • Track, report on and achieve personal KPI targets
  • Support stock operations (deliveries, transfers, etc.)
  • Handle difficult situations with confidence
  • Learn and carry out regular visual merchandising duties
  • Track product performance and deliver presentations to the team
  • Run upscale personal styling appointments
  • Learn how to manage key clients and VIP service
  • Support in-store marketing and events
    Desired skills:

  • Strong English communication skills
  • Basic computer knowledge including Excel and printing capability
    Personal qualities:

  • Warm and outgoing with excellent interpersonal skills
  • Focused on sales and results with a love of fashion and creativity
  • Organized, responsible and reliable
    Desired qualifications:

  • 5 GCSEs with grades 5 to 9, including Maths and English
  • Future prospects:

    Successful trainees can expect to progress into retail team leader and manager training courses within Glassworks London and into junior management roles at department stores, luxury brands or fashion boutiques.

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